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uppose you want to hire a mediator to help you resolve a conflict that you’re having with an individual or a company but for various reasons meeting face-to-face would be difficult. That’s where online mediation comes in. The definition of online mediation is often as contextual as the conflict it attempts to resolve. Mediation is often thought of as the last step to adjudicate disputes. Mediation is a negotiation between two or more parties facilitated by an agreed-upon third party. Skilled third-party mediators can lower the emotional temperature in a negotiation foster more effective communication help uncover less obvious interests offer face-saving possibilities for movement and suggest solutions that the parties might have overlooked.